Shipping & Returns

Shipping

Kit Collection offers complimentary shipping for all orders over $200 within Australia. Orders under $200 will be charged a flat rate of $15. 

Our team works hard to dispatch orders in a timely manner however this can be affected by an influx of orders.

All orders are dispatched via Australia Post. 

Standard Orders: Please allow up to 10 working days to receive your order.

Custom Orders: Please allow 10 - 14 working days from artwork approval to receive your order.

Pre-Orders: Get in touch with us at hello@kitcollection.com.au for estimated wait times.

Refund & Exchanges

Kit Collection does not refund items for change of mind.

To be eligible for an exchange, your item must be in the same condition that you received it and must be arranged within 14 days of receipt. All costs of return postage and re-postage will be at the cost of the buyer.

Please contact hello@kitcollection.com.au to arrange an exchange. Once we have received and inspected your return we will despatch your new products. 

Damages and issues
Please inspect your order upon reception and contact us immediately at hello@kitcollection.com.au if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.